Refund Policy

Last updated 29 October 2026

Bookko is a product of RMusic Performing Arts Studio, a company registered in the Philippines ("we", "us"). Contact: hello@getbookko.com.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Free trial

Paid plans start with a free trial, so you can try Bookko before you pay. Cancel before the trial ends and you won't be charged.

Refunds

If you're not happy, ask for a refund within 14 days of a payment and you'll get it in full — no questions asked. After 14 days, payments are not refunded, but you can cancel anytime and keep your plan until the end of the period you paid for.

How to ask

Email hello@getbookko.com with the email you signed up with, or reply to your Paddle receipt. Refunds go back to the original payment method.